Docebo Connect for Udemy Business

This integration allows for the synchronization of courses from Udemy to Docebo.

For more information on the definition of terms and concepts used throughout this article, please read Docebo Connect Glossary of Terms.

Before you start

All the recipes for this integration can be found in the project's folder. This folder should be considered a “special folder” as all the recipes contained within are subject to automatic updates. As such, any customizations you make to recipes located within the folder can be overwritten by Docebo. In order to prevent such an occurrence, it is strongly advised to create a new project folder for any recipes you wish to use in production and copy or clone the recipes from the project's folder inside.

Prior to configuring and using the integration, you need to make clones of all the recipes used in this integration. For more information on how to clone and edit a cloned recipe, please see Docebo Connect usage: Copying recipes. The list of recipes that need to be cloned can be found in the Workflow recipes and Utility recipes chapters of this article. All recipes that call a sub-recipe will require editing, the called sub-recipes can be found in a list inside the recipe description.

Prerequisites

Udemy configuration

First you will need to log in to Udemy as an admin, then navigate to the following link, replacing yourplatform with the name of your platform:

https://yourplatform.udemy.com

Please copy and paste the yourplatform part of the Udemy URL into a text editor for safe keeping, you will need that information for the Sub-domain field in the Docebo Connect Udemy Connector configuration later.

Next, click on Manage in the top right corner of the screen and select Settings from the drop-down menu.

In the resulting window, click on LMS / LXP Integrations from the left sidebar.

Next, press the Start Setup button and select Other from the drop down menu.

Now your API is activated you can find your client ID and client secret in the resulting window. Press the Copy to clipboard button to copy each field to your clipboard and paste the values into a text editor for safekeeping and later use.

Next, click on the API menu item in the left sidebar. In the resulting page, click on any of the API documentation links.

In the resulting page, you will find your API URL in the fourth paragraph. Copy and paste this into a text editor of your choice for later use. This information will be applied in the lookup table, in the row labeled API URL.

Next, scroll about half way through the page to reveal your API credentials. Copy and paste the account ID into your text editor for later use.

Next we will move to the Docebo platform to set additional configuration parameters.

Docebo platform configuration

xAPI (Tin Can) configuration

Log into the platform as an administrator and press the gear icon to access the administration page. Then, click on Advanced Settings and select the E-Learning tab.

In the xAPI (Tin Can) external content section, add your Udemy platform to the the list by entering the appropriate URL in the text box and pressing the ADD button.

Example:

if your platform name is “acme” then the URL would be

https://acme.udemy.com/*

Please note the trailing slash and asterisk in the URL, these characters are mandatory.

Once the URL has been entered and is visible in the list, press the Save button at the bottom of the page.

Once you have added the URL to xAPI, please contact your Account Manager (if your plan includes this option) or reach out to Docebo using your platform’s Help Center (opens in a new tab) and request they provide you with the ID number of the setting core_setting_tincan_url where the URL matches the URL you just entered into the xAPI external content section.

When you receive the response with the necessary information, you can proceed to the next step.

Docebo Connect configuration

Click on the gear icon and locate Docebo Connect, then click on Manage. Next, click on the Lookup Table tab and then click on the integration-settings table.

Please make sure that the table in the platform matches the table presented here, if any of the following rows are missing, please add them by typing the values in the relevant text boxes and then pressing the check mark icon to save the row.

Add the following rows, if they do not already exist:

The populated table will look as follows:

You can now start the recipes in the Udemy For Business project folder.

Workflow recipes

Please note:

In order for this integration to work properly, the following recipes need to be started first:

• Start Synchronization Course from Udemy

• Import course from Udemy to Docebo

• Update course from Udemy to Docebo

• Decommissioning course from Udemy to Docebo

• Tracking User activity

For more information about starting recipes, please see Docebo Connect usage: Working with recipes.

Utility recipes

Please note:

If you need to restore courses that were not imported into Docebo from Udemy correctly, or imported empty, you can use the Recover empty Udemy courses recipe to restore the courses. The Recover empty Udemy courses recipe should not be started, instead it should be run using the Test Recipe function inside the recipe editor. In order to use this recipe, you will need to start the Restore badly imported courses from Udemy recipe first.